ENRIC GARCIA
Director of Hotel Roger de Lluria
Born in Barcelona, Hotel Roger de Lluria´s Director joined the team in 2006. His 20 year experience in the field includes prestigious hotels in the city. He has sensational memories of the Olympic Games which were held in Barcelona in the year 1992.
With a customer service centered philosophy he feels great passion for the industry. Always with a smile on his face he will strive to make sure that every guest of the hotel goes home having had a pleasant experience. "Barcelona... There is so much to be said about this remarkable startling city that I hold so close to my heart. It is not only the fact that I was born here, it is definitely more than that, much more. From the architectural treasures given to us by a master like Gaudi to the history imprinted in the streets of Barrio Gótico, the art treasured in its museums, the ocean, the weather, the life that is breathable all around, what´s not to like?
Hotel Roger de Lluria is flawlessly positioned to enjoy what this city has to offer. Located in the city center, we are only a five minute walking distance away from emblematic streets like Paseo de Gracia or La Rambla. Moreover, we count on an amazing team always willing and always happy to guide our guests and help exceed their expectations. There is no wonder I feel passion for all that surrounds me right now. Seeing happy faces leaving the doors of our hotel saying "See you next time" makes us feel more committed to them. Our purpose is to make the Hotel Roger de Lluria a home away from home for people visiting us from different places around the world.
I look forward to welcoming you in our hotel and to make you part of this experience, of this city, that is always rewarding and never disappointing."
Enric Garcia,
Director of Hotel Roger de Lluria
SERGI TEJEDOR
Front Desk Manager
Sergi is our Front Desk Manager. He has worked at Hotel Roger de LLuria since its opening in the year 2000. You will always see him moving around making sure that everything is at it should be.
How would you define yourself?
I would say I am a responsible nice person who is open to new things. I can also say that I have a calling for working directly with customers and guests. I think that in order to provide a good service one must have such calling, without it, it would be quite complicated to work in this industry. What do you think sets Hotel Roger de Lluria apart from other hotels in Barcelona? I have to say, without a doubt, that what sets this hotel apart is the warm and preferential treatment we give to all our guests. Aside from that, I can say that the hotel is very well located. Our rooms are spacey and appealing which also contributes to the hotel charm.
What do you enjoy most about your job?
I definitely enjoy interacting with people from different nationalities and cultures. I enjoy customer service in general, being part of what makes their stay in Barcelona a pleasant one brings me a great deal of satisfaction. I must add that I quite enjoy the great working environment that exists among all the staff of the hotel.
Why would you recommend Barcelona as a touristic destination?
Tourists would enjoy coming to Barcelona because of many elements. It has great weather, nice and open people, amazing gastronomy, architecture, culture, beaches, mountains and much, much more.
What do you think about the gastronomy in Barcelona?
There is a lot of gastronomic diversity in this city. There is always room for change. You can enjoy typical Spanish cuisine, as well as international cuisines. I can even say that Barcelona has 19 restaurants that have been awarded with Michelin stars. Also, if you decide to come to this city you must try a Catalan cuisine restaurant, you will not regret it. A message for the future guests of hotel Roger de Lluria: We will be here waiting for you, ready to provide an unforgettable stay and to make you feel like at home.
MASSIMO LASCIOLI
2nd Chief Receptionist
Massimo was born in Brescia (Italy) and has worked at Hotel Roger de Lluria since 2.006. He is full of charisma; you will always see him with a big smile on his face and with all the willingness to provide the best service to guests and help them have an unbeatable stay. He offers an exceptional customer service spirit to the team, and a special charm at all times.
How would you describe yourself?
I would say I am kind of a boy next door, very easy going, friendly and always willing to work hard and give one hundred and ten percent in everything I do.
What do you feel passionate about?
I enjoy motor sports, travelling, exploring different cultures, a good meal, a great wine.
What do you think sets Hotel Roger de Lluria apart from other hotels in Barcelona?
What sets us apart is a combination of elements that I would much rather guests found out on their own when they come visit us.
Why should a tourist visit Barcelona?
They should come because of its modern architecture, the weather and the gastronomy.
What is your favorite restaurant?
When it comes to prime quality ingredients I have to say without a doubt that my favorite is Rias de Galicia. However, for an unbeatable gastronomic experience I always pick Cinc Sentits.
Any special place you would recommend?
In order to spend a nice and relaxing time I always recommend the Cafe that is located at the Museo Textil, once you go there you will understand. I also recommend Monvinic Restaurant which is dedicated to spread wine culture and which has been considered as one of the best 5 Wine Bars in the world by the New York Times.
What do you enjoy most about working at Hotel Roger de Lluria?
Interacting with people from all over the world is quite an enriching experience that I enjoy every day.
CRISTINA SANZ
Front Desk Agent
She was born in Oviedo (Asturias) and feels deep love for her hometown. After graduating she moved to Almeria where she worked for four years until she decided to take the big step and move to Barcelona. Cristina is now part of the team of Hotel Roger de Lluria to which she daily brings her always hard working, perfectionist and friendly attitude. She had the opportunity to spend six months in Australia where she definitely ratified her ever growing passion for discovering new places and new people from different cultures.
Which three words would you use to describe yourself?
I would say I am cheerful, responsible, and quite a perfectionist. Some people see this last trait as a quality, others as a flaw. I think it is what drives me, what pushes me to work hard and to always give the best of me.
What is your passion?
I am passionate about travelling, getting to know new places and new people, exploring, everything regarding being in contact with other cultures.
What do you think sets Hotel Roger de Lluria apart from other hotels in Barcelona?
What sets it apart is the warm and friendly treatment we give our guests. I have worked in hotels with more than three hundred rooms and I have to say that working in one with forty-eight rooms gives me the chance to be able to communicate more and in a better way with the clients. It lets me get to know them better and it allows me to give them a more personalized service. It is really gratifying to be able to be part of the guests 'experience in Barcelona and to know that they take with them pleasant memories of their stay with us.
What do you enjoy most about your job?
For me the best part of my job is coming to work every morning and see the harmony and camaraderie among the people who work at the hotel.
Any special place you would recommend?
Having been a tourist in this city myself, I have to say that there are two places that I consider quite special and worth visiting: Parc Güell and the Magic Fountain of Montjüic. These are beautiful places that are full of life and that made quite an impression on me when I first arrived to Barcelona, that is why I fully recommend people to go visit them.